Menu
Reply
  • 2
  • 0
  • 0
marion91
Joining in
547 Views
Message 1 of 6
Flag for a moderator

Why does the TV Anywhere App stop working on the Samsung S6 Edge?

Hi

 

I have just changed my phone from the iPhone to the Samsung S6 Edge and when I went into the TV Anywhere App it crashed before I could register the device.

 

Why does Android apps never seem to work as well as iOS??

 

Ta

0 Kudos
  • 10.82K
  • 308
  • 631
Forum Team
Forum Team
512 Views
Message 2 of 6
Flag for a moderator

Re: Why does the TV Anywhere App stop working on the Samsung S6 Edge?

Hi marion91

 

Welcome to the community

 

Sorry to hear that the TV Anywhere app crashed before you were able to register your Samsung S6 Edge.

 

When I checked your account I could see 2 devices registered both to use for TV Anywhere and Sky apps. However I couldn't see that the Samsung S6 Edge was registered yet.

 

If you sign into your account, on the right you will have My Profile, if you select Device Settings this will allow you to remove the iPhone from the list then you can register the Samsung. You can do this for Sky Movies & Sky Sports as well if you want to use the Samsung for these services.

 

Try this and let me know how you get on

Sam


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
  • 2
  • 0
  • 0
marion91
Joining in
495 Views
Message 3 of 6
Flag for a moderator

Re: Why does the TV Anywhere App stop working on the Samsung S6 Edge?

Thanks Samantha

 

The app crashed every time I went into it before I could get the chance to register the device.

 

I have since returned the phone and now have an iPhone 6, the app works fine now Smiley Happy

 

Ta

 

Marion

0 Kudos
  • 10.82K
  • 308
  • 631
Forum Team
Forum Team
479 Views
Message 4 of 6
Flag for a moderator

Re: Why does the TV Anywhere App stop working on the Samsung S6 Edge?

Hi Marion

 

I'm glad that TV Anywhere is now working for you :-)

 

If you do notice any more issues, then give me a shout.

 

Take care

Sam


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
  • 6
  • 0
  • 0
butcher30
Joining in
267 Views
Message 5 of 6
Flag for a moderator

Re: Why does the TV Anywhere App stop working on the Samsung S6 Edge?

I'm having same thing happen on my Samsung galaxy s6 edge how can I fix this

 

0 Kudos
  • 21.02K
  • 771
  • 1.56K
Forum Team
Forum Team
239 Views
Message 6 of 6
Flag for a moderator

Re: Why does the TV Anywhere App stop working on the Samsung S6 Edge?

Hi butcher30,

 

I have already replied to your thread you created here: http://community.virginmedia.com/t5/TV-on-the-go/tv-anywhere-not-working-on-s6edge/m-p/2978580#M2676...

 

Please only post once about your issue. Duplicate posts can make the Community appear busier than it is and also means it can take staff longer to reply. 

 

Thanks, 

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



0 Kudos