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nightwba38
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Virgin TV Anywhere - Error Code 4

Using an iPad with good wifi connection and get this error code 4 with all channels, any ideas why?

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Re: Virgin TV Anywhere - Error Code 4

Hi nightwba38,  

 

Thanks for your post and apologies to hear that you are having an issue with this error message. In order to help you with this, we will need some additional information from you. 

 

Are you using the Online or App version of TV Anywhere?

 

If online version:

What OS is your PC/Laptop running?

What browser are you using and which version is it?

What version of Flash Player are you using?

Do you get anything different if trying another browser?

What is the full error message?

 

If app version:

What is the make and model of your device?

What OS is the device running?

What is the full error message?

 

 

Have you used TV Anywhere online or via the app on this or any other devices previously?

 

Let me know so we can help further with this.

Kath_F
Forum Team

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