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oldrandomviewer
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Virgin Media anywhere device not registered when it is?

Recently changed device - laptop for tv anywhere registered and working for sky sports and sky movies but when you try to watch  History or other channels box comes up device not registered.

Using mozilla firefox due to windows 10 update problems Is this a common virgin media problem? Any ideas to solve problem?

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Re: Virgin Media anywhere device not registered when it is?

Hi oldrandomviewer,

 

Thanks for your post and welcome to the forums. Apologies to hear you've been having an issue streaming TV Anywhere Smiley Sad 

 

Whenever you update the OS or the browser then you would need to re-register your device. It's easy to do though so don't worry. 

 

Using a PC/Laptop go to anywhere.virginmedia.com > My Profile > Device Settings. Remove the current registration by clicking on the Delete button. Once you've done this, using the device you are trying to re-register, open up TV Anywhere and log in. Try to stream Channel 4 and this should then prompt you to register the device.

 

I have added a device change for you to use so if you follow the prompts on the screen, this will register the device for you and streaming will then commence Smiley Happy

 

Let me know how things go.

Kath_F
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