i have been with virgin since 2013 and have used the TV anywhere app a lot. However, last weekend we had a second box installed upstairs and ever since i've not been able to get into tv anywhere on my iphone or ipad.
i know the username and password is correct as i can log into my virgin media ok. I have uninstalled the apps on both devices, turned them off, turned on, reinstalled and still no joy.
its really annoying me now. anyone help or have any suggestions at all please?
Looks like this is going to take some extra TLC and I'll be getting some more information to assist you, if you could possibly keep hold of this thread until the morning, I'll be able to give you all the relevant bits to bring this back on again