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Digital_Fire
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Sky Sports - you have reached your limit of registered devices

I am losing the will with the service that virgin on the go provides......

I have my iPad registered as a device to watch TV anywhere, but if I try and watch sky sports through the sky sports app it states I have reached the limit of my devices. If I check the sky sports devices in my virgin profile, my iPad does not show, but i do have a free slot which should enable me to register my iPad. I admit that I do not have any device changes left this month, but I actually have a free slot!!!!!! So surely I should be allowed to register my iPad!!!!!!

 

Any help gratefully received as I am getting to this point of thinking about changing provider as this is not the first problem I have had with this service.

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Re: Sky Sports - you have reached your limit of registered devices

Hi Digital_Fire, 

 

Thanks for coming back and letting us know you are having another issue with Sky Sports. 

 

Even though you have a free slot, you will need a device change in order for the device to be registered. I have gone in to the account today and added one for you. 

 

If you try streaming from the app now, it should work. 

 

Let us know Smiley Happy

 

Thanks,

Kath_F
Forum Team

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