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Sarahdunwell
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Not connected to TiVo box on home network

I've successfully logged in to the TV Anywhere app & can see all my recordings etc. But I can't get the app to connect to the TiVo box. My router isn't close enough to the TiVo box to connect via cable. I've gone through the troubleshooting options and have rebooted the router & TiVo box, reinstalled the app, checked the box is configured to receive commands etc. What next...any suggestions, please?
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Crockret
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Re: Not connected to TiVo box on home network

What are you trying to achieve?

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Sarahdunwell
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Re: Not connected to TiVo box on home network

I'd like to be able to watch the available TV channels while I'm away from home and be able to set recordings etc. I can't do anything until I can get past this 'can not connect to tivo' error when I first log in.
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Superuser
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Re: Not connected to TiVo box on home network

You don't need the connection to do what you want.

 

You do get that message when you try to watch a channel that cannot be streamed. Not all channels can be streamed; just those with the wifi symbol. Try channel 104.

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Forum Team
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Re: Not connected to TiVo box on home network

Hi Sarahdunwell, 

 

Thanks for your post and welcome to the Community. It's great to have you here Smiley Happy

 

As mentioned by Ernie_C, for what you are looking to do, you don't need to connect the TiVo® to your router. 

 

Try channel 4 as suggested above and this should play on your device. If it doesn't try rebooting the TiVo®. 

 

If you are still having an issue, let us know.

 

Thanks,

Kath_F
Forum Team

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