Hi Kath_F, my problem is that if I go to tv anywhere I have my tablet & laptop registered and both work OK, but on skysports & Movies only my tablet is registered, I have a spare device spot but it will not let me register my laptop.
Thanks for coming back and sticking with me on this.
With TV Anywhere and Sky platforms, as they are different, they register in different ways.
TV Anywhere, you have to manually register the device however to register the device for use with the Sky websites, you just have to start streaming. The platform will then automatically register the laptop.
If this error message is coming up then it's stopping the registration.
Make sure your Cookies are set to always, The Copyright protection is not enabled and it may help to remove and re install Silverlight.
If none of these work, it's possible your sounds and/or graphic drivers need to be updated.
Keep me in the loop on how it all goes for you.
Kath_F Forum Team
Tech fan? Have you read our Digital life blog yet? Check it out