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Wiggly1
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Discovery channels missing on tv anywhere streaming list

Why have a lot of the discovery channels been taken off TVs anywhere's streaming list?
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mphippen
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Re: Discovery channels missing on tv anywhere streaming list

I've just been chatting to Victor from customer support on the online chat and he confirms there is an error at the moment which they are hoping to resolve today. The channels have not been removed.


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Wiggly1
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Re: Discovery channels missing on tv anywhere streaming list

Also mtv and by sports missing
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jonG1
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Re: Discovery channels missing on tv anywhere streaming list

I've lost all of the above and Eurosport and most of the kids channels, seemingly overnight.  Can anyone at Virgin comment?

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mphippen
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Re: Discovery channels missing on tv anywhere streaming list

Yep, I'm finding the same. Just went to put Nick Junior on the iPad for my daughter and it's missing from the list of streaming channels, along with all the others mentioned above. Is this an error, or have Virgin removed a load of channels with no notice?

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Crockret
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Re: Discovery channels missing on tv anywhere streaming list

Are you all using the app?  I just tried in browser, and while it didn't behave as I expected it to ("Sorry TV Anywhere is only available to VM Customers") I did get Nick Jr streaming after a few refreshes & using back & forward buttons on my browser.

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mphippen
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Re: Discovery channels missing on tv anywhere streaming list

Yes, I'm using the app. Tried on my two registered devices, my iPhone and the family iPad, neither show these channels available to stream, but do show others. Looks like it's been drastically reduced on the app. 

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mphippen
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Message 7 of 10
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Re: Discovery channels missing on tv anywhere streaming list

I've just been chatting to Victor from customer support on the online chat and he confirms there is an error at the moment which they are hoping to resolve today. The channels have not been removed.

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Forum Team
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Re: Discovery channels missing on tv anywhere streaming list

Hi all,
 
Thanks for your posts and apologies to hear about the issues you were having with the TV Listings via TV Anywhere.
 
There was a fault we became aware of that has since been resolved. 
 
How have things been since you last posted? I'm all is working as it should be now but if not, and you're still having an issue, come back and let me know. 
 
Thanks,
Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



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mphippen
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Re: Discovery channels missing on tv anywhere streaming list

I'm happy to say that mine appears to be working fine now, thanks Kath.

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Re: Discovery channels missing on tv anywhere streaming list

Hi mphippen, 

 

Thanks for coming back and letting us know things are resolved now. 
 
If you have any further issues you know where to find me. 
 
In the meantime, don't be a stranger around the Community! Feel free to browse through the Boards and jump into a thread if you have any advice or tips that may be of use to others.
 
Take care.
Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



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