Welcome to the Community Forum and thank you for your post. I'm sorry to hear you've been having an ongoing problem using the TV Anywhere app.
Your problems with TV Anywhere maybe related to a fault with the service we've been experiencing. We've posted an update regarding this on this article titled Resolved: TV Anywhere - "Home Mode" which confirms the issue should now be resolved.
If you're still having problems could you please let us know so we can take another look at this for you. Apologies for any inconvenience this has caused you.
Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help