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goodyjones
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Cant watch tv anywhere keeps telling me I'm not a customer

have never had an issue watching tv anywhere.. tried tonight and it keeps telling me 'access denied you need to be a customer'

I am a customer!

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Forum Team
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Re: Cant watch tv anywhere keeps telling me I'm not a customer

Hi goodyjones,

 

Thanks for your post and welcome to the forums. 

 

I'm sorry to hear that you are currently having an issue with TV Anywhere. 

 

This isn't what we like to hear. 

 

Have you changed anything on your package in the last 24 hours? 

Sometimes this can cause this error to come up. 


Are you using the online or app version of TV Anywhere?

 

Let me know so I can help Smiley Happy
 

Thanks, 

Kath_F
Forum Team

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