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Stevelack
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Childsafe stopped working

So, has anyone else noticed in the past week that their childsafe has stopped working? Virgin did a "refresh" at their end and told me to restart the router. Still no change. On Facebook they said they would look into it but never came back. Anyone got any ideas? Best all check anyway. I'm sure there must be some sort of child regulation breach here when any child can access porn despite the parent doing what they can to prevent it on virgin's website

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Re: Childsafe stopped working

Hi Stevelack,

Thanks for getting in touch, odd that the websafe/child safe filters have stopped working as they're showing as enabled account side, is this happening to all connected devices?

I wonder, do you specify any alternative DNS settings on any of your devices, doing this will bypass the Websafe protection.

Rgds

 

Ralph_R
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用心棒
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Re: Childsafe stopped working

It seems to be working now.

Virgin Media send an email to the main account holder when Web Safe settings are changed, maybe they need to do something similar when Child Safe is not working.

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