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George100
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speed slower than previously

Please can anyone advise on this issue.

Speed seems so slow recently.

Did ping test, and PC to router = 6ms, router to local server middbro = 11ms, next 2 pings fail, timout, until manchester server responds.

Download speed is 39mbs, upload is 5mbs.

superhub info is....

First TimeLast TimePriorityError NumberDescription
 11/10/2016 15:52:46  11/10/2016 15:52:46  Critical (3)  2436694082  TOD error 4 msec 
 11/10/2016 15:52:46  11/10/2016 15:52:46  Critical (3)  2436694078  TOD established 
 11/10/2016 20:49:00  11/10/2016 20:49:00  Critical (3)  82000500  Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 

 

Thanks,

George

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Re: speed slower than previously

Hey George,

 

Thanks for joining us Smiley Happy

 

Hope you're well!

 

Sorry to hear about your connection problems, I can see the fault.

 

Your SNR levels are out of range and you're also accumulating lots of T3 and T4 time-outs. I'd like to arrange for an engineer to call around to resolve this.

 

I'll drop you a PM (purple envelope, top right) with the appointment info.

 

Speak with you soon,

Take care.

Heather_J

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