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skybluefan
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broadband speed

hi , can anyone tell me, or help me how I can speed up my broadband. I pay for upto 200Mb ( i know I will not get that speed ) , but for the past 3 weeks I have tested my broadband speed and I get between 7 and 24Mb which by any stretch of the imagination is nowhere near 200Mb. Can anyone tell me how I can improve this please.

Also would this have anything to do with the fact that a virgin engineer fed my neighbours virgin media off the box attached to my house ?

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Re: broadband speed

Hi skybluefan,

 

Thanks for posting!

 

Sorry to hear you're having trouble with your connection.

 

I've run a diagnostic on your equipment and I can see an issue with your signal levels that will need to be adjusted. I've sent you a private message (purple envelope at the top right of your screen so I can arrange for a technician to sort it out.

 

Speak soon Smiley Very Happy

 

Josh


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