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Smogger
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Yippee F003329150 Contention Issue is fixed after 18months...............

........NOT

Apparently my contention issue has been sorted according to VirginMediocre.

Strange that I now get even slower speeds (2.75mb/s), pings of over 1100ms and depsite having 2 engineers round in the last week, 1 indian call centre guaranteeing I would have 200mb/s by this evening, nobody can give me a reason, a date or anything.

Amazing service from an amazing company!!!!!!!!

Ofcom will be receiving yet another complaint in the next 7 days.

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Re: Yippee F003329150 Contention Issue is fixed after 18months...............

Hello Smogger,

 

Thanks for getting in touch, hope you're well Smiley Happy

 

Sorry to hear that you're still having problems even though the fault in your area has been closed as resolved.

 

I've taken a look and I think this maybe re-raised as it's still not right. We'll keep in touch via PM (purple envelope, top right) while I investigate further.

 

Speak with you very soon,

Take care.

Heather_J

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