I called up and apparently my area have something wrong with high level of gamers... and its going to be fixed by 29 march 0_o...
I told them I have slow internet from last 3 weeks and can I get some discount since im not getting speed im paying for, she said I will only get discount from todays day till next month 7 pounds off... that is less then 30% of what im paying after getting speed lower 10 times...
Sorry to hear that you're currently experiencing low speeds. I'm disappointed to confirm a fault in your area under ref: F004395464 which is due to be reviewed on the 29th March. As I'm sure you're aware, this fault can be responsible for reducing speeds, specially during peak time hours (evenings and weekends). We will need to complete network upgrades to resolve this.
Please post back to us on or after the review date for more info.
Thanks for your patience,
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