join the club mate' ever since i upgraded mine from 50 to 100 its been really bad' i done a test this morning and was getting 3.53mb' its shocking to say the least especially when they have put me into another 12 month contract just because i couldnt be upgraded to 100mb for free
I am in an OVERSUBSCRIBED VIRGIN MEDIA AREA - Contention reference F003570038, ongoing since March 2016
My apologies there has been no change in broadband speeds since upgrading.
When I checked your connection, the downstream power levels are too low at - 10 dBmV and for this I would like to book an engineer appointment to adjust these for you. I've sent you a PM (purple envelope icon, right corner) with some details for you to confirm please.