I hope you don't mind me replying to your PM as Josh isn't in today. I have also tested your account and can see no issues/faults that would cause your substantial speed loss. Your Hub's downstream power levels are borderline high but that shouldn't really be a problem. We can address it though I'd like you to try a few things first if that's OK?
Firstly please follow Josh's advice and test your speeds whilst modem mode is enabled.
Now run a couple of speed tests via speedtest.netand post the output on here.
Next please set up a BQMand post that on here too - you'll need to enable ICMP pings on your Hub first though: Advanced Settings > Tools > Ping > select Respond to ICMP and click Apply.
Once you've posted I'll inspect the data and see what's happening.
Yes in S7 area and we have also had major problems during peak times. We have upto 150mbps but during peak times we're lucky to get 5mbps atm. There is a problem in the area and its a "capacity" issue with an estimated fix of 22nd of Feb. We are currently looking at switching our provider since this is just pathetic.
just ran a speed test at 17.58 and hitting 3mbps... not bad for a 150mbps connection