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Jojo64
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Slow internet speed

My internet speed is really slow to the point where I cannot watch any videos and has been for about a month. I am in area reference 30 and postcode NG2.
Please help!!
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Forum Team
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Re: Slow internet speed

Hi Jojo64,

Welcome to the Community!

Really sorry to hear you're having trouble with your connection.

I've run diagnostics on your equipment and I can see an issue with your Downstream levels. This is likely what's causing your connection issues and will need to be adjusted by a technician.

I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.

Speak soon Smiley Very Happy

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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