Menu
Reply
  • 10
  • 0
  • 0
coffeeman
Joining in
306 Views
Message 1 of 4
Flag for a moderator

SNR and Power Levels?

Been having lots of broadband issues recently - can someone tell me are my levels within spec - RxMER looks too low based on my limited understanding?  

Power Level (dBmV) -3.95 -3.25 -3.55 -4.15 -4.55 -5.47 -6.28 -5.76


RxMER (dB) 34.21 32.77 32.87 34.35 31.40 28.29 29.57 29.67


Pre RS Errors 22633275 -819273243 613558139 8784223 -2094048264 -1815731179 1737787185 -941376395


Post RS Errors 26315 25961 32104 24602 45119 203357387 154632 144459

0 Kudos
Reply
  • 10
  • 0
  • 0
coffeeman
Joining in
292 Views
Message 2 of 4
Flag for a moderator

Re: SNR and Power Levels?

Here's screen shot with full detail:

Screen Shot 2017-01-21 at 12.20.39.pngScreen Shot 2017-01-21 at 12.21.05.png

0 Kudos
Reply
  • 5.36K
  • 273
  • 1.18K
Superuser
Superuser
288 Views
Message 3 of 4
Flag for a moderator

Re: SNR and Power Levels?

Something broke, will flag.

Are all your connections finger tight?
~~~~~~~~~~~~~~~~~~~~~~~~~
All posts made are personal opinions as I do not work for VirginMedia.
Kudo's a post if you find it useful and want to say thanks
Mark a post as a helpful answer if it answers your question

0 Kudos
Reply
  • 10.82K
  • 308
  • 631
Forum Team
Forum Team
280 Views
Message 4 of 4
Flag for a moderator

Re: SNR and Power Levels?

Hello there coffeeman,

 

Thanks for posting back on the community.

 

My apologies that you are having issues with your broadband connection.

 

Looking at the information you posted, there are issues with the Modem SNR (signal to noise ratio), RS Errors and the downstream power levels. For this I would like to arrange for an engineer appointment to check this over for you. I've sent you a PM (purple envelope icon, right corner) with some details for you to confirm please.

 

Hope to hear from you soon

Sam


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply