Intermittent speed issue

[petenice]

Since the nationwide outage on Tuesday I've been been having intermittent connection issues. Devices keep disconnecting from the wifi and speeds keep dropping. Looking at my broadband monitor it looks like there's latency issues:

[petenice]

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1	171000000	2.2	37	256 qam	5
2	139000000	3.2	37	256 qam	1
3	147000000	2.9	37	256 qam	2
4	155000000	2.7	37	256 qam	3
5	163000000	2.4	37	256 qam	4
6	179000000	2.2	37	256 qam	6
7	187000000	2.2	37	256 qam	7
8	195000000	1.9	37	256 qam	8
9	203000000	1.5	37	256 qam	9
10	211000000	1.4	36	256 qam	10
11	219000000	1.4	33	256 qam	11
12	227000000	1.2	34	256 qam	12
13	235000000	1	37	256 qam	13
14	243000000	0.5	37	256 qam	14
15	251000000	0.5	37	256 qam	15
16	259000000	0.4	37	256 qam	16
17	267000000	0.2	37	256 qam	17
18	275000000	0.2	37	256 qam	18
19	283000000	0.4	37	256 qam	19
20	291000000	0.4	37	256 qam	20
21	299000000	0.9	37	256 qam	21
22	307000000	0.7	37	256 qam	22
23	315000000	0.7	37	256 qam	23
24	323000000	0.2	37	256 qam	24

Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1	Locked	37.6	115	0
2	Locked	37.6	882	43
3	Locked	37.6	640	2294
4	Locked	37.3	359	0
5	Locked	37.6	194	0
6	Locked	37.3	37	0
7	Locked	37.6	26	0
8	Locked	37.3	27	0
9	Locked	37.6	34	0
10	Locked	36.3	35	0
11	Locked	33.3	947503	64
12	Locked	34.3	31885	0
13	Locked	37.3	59	0
14	Locked	37.3	64	0
15	Locked	37.6	27	0
16	Locked	37.6	22	0
17	Locked	37.3	24	0
18	Locked	37.6	18	0
19	Locked	37.3	16	0
20	Locked	37.6	20	0
21	Locked	37.6	16	0
22	Locked	37.6	16	0
23	Locked	37.3	22	0
24	Locked	37.6	21	0

[petenice]

Upstream bonded channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

1	30100000	36.5	5120	64 qam	12
2	23600000	36.5	5120	64 qam	13
3	36600000	36.5	5120	64 qam	11
4	43100000	37	5120	64 qam	10
5	49600000	36.5	5120	64 qam	9

Upstream bonded channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1	ATDMA	0	0	1	0
2	ATDMA	0	0	0	0
3	ATDMA	0	0	0	0
4	ATDMA	0	0	0	0
5	ATDMA	0	0	0	0

[petenice]

Network Log

Time Priority Description

07/04/2023 07:35:37	notice	LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
07/04/2023 04:20:55	Warning!	RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
06/04/2023 13:48:4	notice	LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
06/04/2023 13:08:16	critical	No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
06/04/2023 01:45:36	notice	DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt062-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
06/04/2023 01:45:36	Error	DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
04/04/2023 08:08:47	critical	No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
04/04/2023 06:46:45	Warning!	RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
03/04/2023 21:20:9	critical	No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
03/04/2023 17:32:0	Warning!	RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
03/04/2023 09:27:8	notice	DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt062-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
03/04/2023 09:27:8	Error	DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
29/03/2023 22:30:26	critical	No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
29/03/2023 05:04:5	notice	DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt062-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
29/03/2023 05:04:5	Error	DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
26/03/2023 16:48:53	critical	No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
25/03/2023 17:04:5	notice	DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt062-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
25/03/2023 17:04:5	Error	DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
22/03/2023 22:01:15	critical	No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
22/03/2023 05:04:5	notice	DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt062-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

[Chris_W1]

Hi petenice, thanks for the message and welcome back to the forums. 

I have looked into the area and cannot see any outages and cannot see any drops in connection. 

Can you monitor this and let us know if anything changes?

Kind regards, Chris.