About three weeks ago my new superhub 3 was delivered to my door, and that monring my good friend set it up for me, i was on the phone dialing up to activite the broadband, i had to leave it to my mate as needed to go to work, when i came home i asked is it faster yet, we ran a speed test, nope still 20 mb,
I have been on this forum as about how to get a speed increase and had replies about getting in to the superhub and getting the print outs to see what it giving me etc, i even replaced my PCIE card and the ethernet cable to a cat6b hoping that would boost the speed,
Now i have just left my profile and my package information, and its telling me I'm on 20mbps, so can some one tell me, what was all this about a free upgrade to 70mb, my monthly bill has gone up, next month its £40.30 which i think is way over the top just for 20mb and a free phone calls on weekends!
Just to add to my other post, i had an e mail from virgin to inform me of the speed boost in my area, few months back, then another to order my superhub, and book and engeer to install it, this turned into a **bleep** up, having taken the day off work and nothing, then some one on here tried to sort it out, gets another e mail my superhub is on the way, and install it your self,
So after installing this new super hub 3 and no speed increase, and spending more money on upgrades to my computer which i didn't need as it turns out and i have to wait till Feb next year, so is that four years now i have been waiting, nice of you to let us know, funny how the price every year goes up with out fail, thats never late! How about a price drop Virgin you must be raking in billions!