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FMKR
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Horrible internet speed

Hello i currently have 200mb internet and it's constantly freezing everything, everything takes ages to load and it turns off randomly sometimes. I've just done a speedtest and i'm getting 14up and 12down  > http://www.speedtest.net/my-result/6017168358 what would cause such a bad connection?

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Re: Horrible internet speed

Hi FMKR,

 

Welcome to the Community!

 

Really sorry to hear you're experiencing speed issues.

 

I've located your account and I can see an issue with the network in your area affecting speeds at peak times - Ref.(F003739354). Our technicians are working to get this resolved and have set a review date of .

 

I'm really sorry for any inconvenience this may cause.

 

All the best

 

Josh


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