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Marco1491
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Download and connection issues

Hi just wondering if anyone can help me out.. had 200mbps Internet installed at the end of November and so far it's been a nightmare with connections dropping 3-4 times a day and when it is running my download speed is less than 10mbps.. I've already had engineers out to change the line to the house they said was broken it made a difference for 24 hours maybe now back to square 1 again..
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Re: Download and connection issues

Hey there Marco1491,

Thanks for posting and welcome to the community Smiley Very Happy

Really sorry to hear about all the problems you've had so far, I'll do everything I can to help. I just want to make sure I'm looking at the right account so I'll drop you a PM (purple envelope, top right) to confirm your address.

Speak soon,

Take care.

Heather_J

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