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mgtinman
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Area 20 slow off peak speeds

Hello All,

My off peak speeds are amazing here in area 20, i did a test 6.10 am this morning and i managed to get over 50mbps on a 200mbps connection, phoned the tech guys recently, all is ok on my end and to my shock everything is ok at your end apparently, so my next job today is to write to the customer services director.

Anyhow i have only 2 months till my contract is up and i will be returning to zen.

http://www.speedtest.net/my-result/6009298789

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Message 2 of 10
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Re: Area 20 slow off peak speeds

Hi mgtinman,

 

Welcome to the Community!

 

Really sorry to hear you're experiencing speed issues.

 

I've checked the network in your area and there does appear to be heavy traffic at peak times. It's not at a concerning level at the moment so I'll monitor in over the next few days.

 

Speak soon Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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mgtinman
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Re: Area 20 slow off peak speeds

Here we have a typical vivid 200 speed test from area 20 

yes £60 per month for this crap, shame shame on you virgin

joke of a company 

IMG_0157.PNG

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naddinp
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Re: Area 20 slow off peak speeds

Hi Josh,

I also live in the area 20 and have FullHouse XL package, that includes 200Mbps broadband. Couple of weeks ago I started noticing that speed in the evenings (around 19:30 - midnight) is very low, 15Mbps as of now. During the day it's fine, back to 200, so it's unlikely there's something wrong with my equipment.

Service status checker doesn't show any issues.

Could you please let me know if there's anything going on in the area and what can be done about it?

Thanks!

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Steve67
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Re: Area 20 slow off peak speeds

Hi. We are in area 20. Should be called area 51....What area is 20?
We had a new install last week. Was told the speed would settle... at the moment its all over the place but no where near the 200 mark we were promised...15-45mbps...What are VM doing about oversubscribed area's? How can they sell 200mbps and us not receiving anywhere near that speed...we came for sky due to poor Internet .....frying pan fire.. we got talked into the full xl house package ..with the promise of reliable service.
But this time its costing me more money.. not happy...a couple of days and I'll be calling VM to complain...
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mgtinman
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Re: Area 20 slow off peak speeds

Shame them on on twitter they love the publicity

#virginmedia @virginmedia

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Steve67
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Message 7 of 10
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Re: Area 20 slow off peak speeds

been playing with the settings channels etc ,, but have now ran a cat6 cable to the pc from the hub and getting 185mbps, so wifi is the main problem, now looking at adding a old router and just having the hub as a modem..

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mgtinman
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Re: Area 20 slow off peak speeds

Yes when it comes to wifi the virgin media hub 3 is as much use as a fart in a jar.

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Steve67
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Re: Area 20 slow off peak speeds

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mgtinman
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Re: Area 20 slow off peak speeds

Looking pretty good tonight my vivid 200  

IMG_0159.PNG

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