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entero
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150mb bundle slow

I have the 150mb vivid bundle, and i am getting 15mb dowload speed when connected with ethernet, what is the problem, any ideas. Watching Twitch and staff such as is just impossible. I am very unhappy about this as for now

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Re: 150mb bundle slow

Hey entero,

Thanks for joining the community Smiley Happy

Apologies for the slow speeds you're getting, it sounds frustrating. I've just ran checks on your connection and noticed that your power levels could do with some attention. Let's arrange for an engineer to call around to investigate further. I'll drop you a PM (purple envelope, top right) to book you in.

Speak with you soon,

Take care.

Heather_J

Tech fan? Have you read our Digital life blog yet? Check it out


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Re: 150mb bundle slow

Hey there entero,

Hope you're well Smiley Happy

How did it go with the engineer?

Please drop us an update when you get a chance and let us know if we can help with anything else.

Take care.

Heather_J

Tech fan? Have you read our Digital life blog yet? Check it out


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