Menu
Reply
  • 1
  • 0
  • 0
Taoh
Joining in
65 Views
Message 1 of 2
Flag for a moderator

0.6MBps on VIVID 100

6074977010

 

I'm not even getting 1Mbps and this is on a fully wired connection in KT19/Area reference 20. This is truly abysmal. What's going on here? My upload speed seems better but this download speed is atrocious and I even reran this test after changing the wifi password and letting only the wired connection run.

0 Kudos
Reply
  • 10.82K
  • 308
  • 632
Forum Team
Forum Team
47 Views
Message 2 of 2
Flag for a moderator

Re: 0.6MBps on VIVID 100

Hi there Taoh,

Welcome to the community and thanks for posting.

I'm sorry to see you are experiencing slow broadband speeds and for the inconvenience caused.

From checking your connection, there are 2 faults reported in your area which will have an impact on your broadband.

1. High peak time traffic fault which is causing slow speeds. The reference number is F003912694 and has a review date of 29th March.

2. An SNR (signal to noise ratio) fault which is causing intermittent connection with a reference number of F005117519 and has a review date of 7th March.

For updates by all means post back here and we can check these for you.

Regards

Sam

 

 

 

 


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply