Menu
Reply
  • 3
  • 0
  • 0
sghk200
Joining in
98 Views
Message 1 of 2
Flag for a moderator

superhub 3

How can virgin insist i upgrade my modem to superhub 3, when there are so many bad reports and issues with it, and threaten to remove my broadband service; **bleep**s!!!

0 Kudos
Reply
  • 12.7K
  • 1.62K
  • 3.74K
Superuser
Superuser
72 Views
Message 2 of 2
Flag for a moderator

Re: superhub 3


sghk200 wrote:

How can virgin insist i upgrade my modem to superhub 3, when there are so many bad reports and issues with it, and threaten to remove my broadband service; **bleep**s!!!


While the hub 3 is rather problematic, people with old DOCSIS 2 kit are being moved off that side of the network (presumably it is being shut down - to allow VM to provider faster downstream and upstream speeds across the board.)

You could always ask customer services if they would issue you with a Superhub 2 AC instead.

- - - - - -
Any opinions expressed by myself are entirely my own and do not represent Virgin Media in any way.
0 Kudos
Reply