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francecsa
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can i get an engeneer to change my box please?

the arrow on my router is grrwn and the white whire at yhe back wont screw in and is constantly loose and sine this norning there is no wifi.
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Superuser
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Re: can i get an engeneer to change my box please?

you are best to ring it takes VM a week or more to get to threads

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Tony
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Forum Team (Retired) Adam_L
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Re: can i get an engeneer to change my box please?

Hi francecsa, 

Thanks for letting us know about your issues with your arrow light flashing green and having no WiFi, I apologise for any inconvenience caused.

I have tried to test your connection from here but I was unable to locate any of your details via your forum account, in order to proceed with diagnostics I will need some information from you.

I will send you a PM (purple envelope at the top) detailing what's required in order to proceed with diagnostics. Please respond to me there and I'll ensure this gets sorted for you.

Take care, 

Thanks, 

Adam.


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