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SaraY
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Switching question

Just signed up to virgin installation is in a few weeks but my question is do I need to cancel BT or do virgin do it? I was told I had to do I rang BT and they told me virgin will cancel my BT phone and internet because they will take over the line but again someone else told me that's wrong Can anyone give a correct answer does virgin do it or do I
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stevedh2
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Re: Switching question

Virgin use their own line and internet which has nothing to do with BT. I actually have both, so person at BT doesn't know what they are talking about (although I think virgin did/do do something for non cabled areas)

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stevedh2
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Re: Switching question

Virgin use their own line and internet which has nothing to do with BT. I actually have both, so person at BT doesn't know what they are talking about (although I think virgin did/do do something for non cabled areas)

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SaraY
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Re: Switching question

Thankyou I will ring BT again tomorrow to confirm they have started my notice of cancellation
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