Menu
Reply
  • 1
  • 0
  • 0
Dominicwatkins
Joining in
124 Views
Message 1 of 2
Flag for a moderator

SAR

Hello,
I would like to submit a subject access request for all of the data you hold for me including copies of all account notes, copies of every call you have since 3 February and transcripts for all of these calls.
Can you help me with an avenue to request all this information in relation to the appalling service I have received and the information I've been given or not been given when necessary.

Thank you
Dom
0 Kudos
Reply
  • 16.07K
  • 1.33K
  • 3.25K
Superuser
Superuser
107 Views
Message 2 of 2
Flag for a moderator

Re: SAR

hiya @Dominicwatkins don't think that request can be made via the forum community, best idea would be to write to virginmedia including a cheque for £10 (this is standard fee for SAR)
VIRGIN MEDIA
PO BOX 333
MATRIX COURT
SWANSEA
SA7 9ZJ
with covering letter and SAR request this can take upto 40 days to be processed.
----------------------------------------------------------
If someone's helped you out say thanks by clicking on the thumbs up. If someone's solved your problem, why not mark their message as an Accepted Solution