Have you checked for area faults and if you check the status at 192.168.0.1 don't log in, but go to the hub status, what does it show ?
Welcome to the forums, I am sorry to see that you have been having trouble with your connection.
I have tried to take a look but I am currently unable to locate your connection details.
I will pop you a PM to get some more details. Keep an eye out for the Purple Envelope, top right hand corner.
Speak to you soon.
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