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No broadband

Hi yet again I have no broadband this has happened 4 or 5 times in the last two months the bottom light is constantly green so is the wifi but the arrows keep flashing green this can go on for the whole night even the next day very frustrating and have have tried the usual fixes i factory reset via Menu no joy done a status check and there is an issue with the upstream
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Forum Team (Retired) Adam_L
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Re: No broadband

Hi Rizlaslims, 

Thanks for the post! I am sorry to hear that you have no broadband I apologise for any inconvenience caused.

I have tried to test your connection from here but I was unable to locate any of your details via your forum account, I will need some information from you in order to proceed with diagnostics. 

I will send you a PM (purple envelope at the top) detailing what's required, please respond to me there and I'll get this sorted for you.

Take care, 



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