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davidbashford
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Login does not work!!!!!

The login username box dies not allow me to type on my email address
Can't login!!
DavidGB
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deviousiphone
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Message 2 of 6
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Re: Login does not work!!!!!

Hi David,

What device are you trying to use to login? iPad or something similar?
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davidbashford
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Re: Login does not work!!!!!

Trying this on my pc

The login box is always too small .... no room for an email address and I dont know another username.

I have to reset my password each time to login - I can enter my email address there.

DavidGB
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deviousiphone
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Re: Login does not work!!!!!

How strange, not heard of that issue, are you on a windows computer? Might be worth trying a different browser Firefox or the like
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davidbashford
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Re: Login does not work!!!!!

I am using Firefox!

It is probably user error but I cant see what I am going wrong. I have to reset my password each time to access the system.

I am using dashlane for passwords but dont think that can affect the input field.

Just to confirm - I am trying to enter username as my email address (I dont have a username) and it will not let me inpuy anything after the @

cheers

 

 

DavidGB
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Moderator
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Message 6 of 6
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Re: Login does not work!!!!!

Hi davidbashford

 

Sorry to hear of the issues you have been experiencing. Just to clarify, what are you trying to sign into? Have you tried another browser as you said Firefox wasn't giving you much luck? 

 

Speak soon 


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