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russ_tdm
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superhub becoming unreliable and random resets

My superhub has started to lose Wi-Fi connection on a regular basis requiring multiple daily resets, plus it randomly resets all settings and passwords to default, the wired Ethernet connection to my PC remains unaffected.

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Forum Team (Retired) Adam_L
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Re: superhub becoming unreliable and random resets

Hi russ_tdm, 

 

Thanks for getting in touch! I am sorry to hear about your connection being unstable. I apologise for any inconvenience caused.

I have tested things from here and your Hub went offline whilst I was testing it, I would like to arrange for an engineer to attend and investigate things further for you.

I will send you a PM (Purple envelope at the top) detailing what's required to proceed with making the booking. Please respond to me there and I will ensure this gets booked and secured for you.

Take care, 

Thanks, 

Adam.


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