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Williamgcowell
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Why cant i access the settings page on my superhub 3

I cant access the settings page on my super hub 3, keeps saying password incorect, i can use the password to setup the wifi, any help would be appreciated.
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Superuser
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Re: Why cant i access the settings page on my superhub 3

The settings password on the Hub 3.0 is definitely not the same as the WiFi password.

See this article https://help.virginmedia.com/system/templates/selfservice/vm/help/customer/locale/en-GB/portal/20030...

Just to be clear the settings password is not on the pull out card, only on the bottom of the Hub itself.
**********************************
I work for Virgin Media - but all opinions posted here are my own

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Superuser
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Re: Why cant i access the settings page on my superhub 3

the wireless password and the password to log into the hub are different, you need to use the settings password to log in.
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Williamgcowell
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Re: Why cant i access the settings page on my superhub 3

How do i get the password for settings?
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Superuser
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Re: Why cant i access the settings page on my superhub 3

It is on the sticker on the bottom of the Hub 3.0.
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Williamgcowell
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Re: Why cant i access the settings page on my superhub 3

The password on the bottom is the same as my wifi password which is working, but its not recognised by the settings for the hub.
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Superuser
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Message 6 of 9
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Re: Why cant i access the settings page on my superhub 3

The settings password on the Hub 3.0 is definitely not the same as the WiFi password.

See this article https://help.virginmedia.com/system/templates/selfservice/vm/help/customer/locale/en-GB/portal/20030...

Just to be clear the settings password is not on the pull out card, only on the bottom of the Hub itself.
**********************************
I work for Virgin Media - but all opinions posted here are my own
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Williamgcowell
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Re: Why cant i access the settings page on my superhub 3

As i said the passwords are all the same, on some stickers on the side of the hub which i can give to family members, the card in the slot and on a sticker on the bottom of the hub, exactly the same password, tried on numerous times to access the settings page but just keeps saying password not recognised.
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Superuser
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Re: Why cant i access the settings page on my superhub 3


Williamgcowell wrote:
As i said the passwords are all the same, on some stickers on the side of the hub which i can give to family members, the card in the slot and on a sticker on the bottom of the hub, exactly the same password, tried on numerous times to access the settings page but just keeps saying password not recognised.

hub3-label

This is the label on the bottom of the Hub 3.0. The WiFi details are the top right and middle right boxes and these are on the pull out card and separate stickers. The Settings password is the bottom right box. It will be different.

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Williamgcowell
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Re: Why cant i access the settings page on my superhub 3

All sorted, thankyou very much, did not realise that the number was the password.
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