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petevick
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VPN, Superhub3 and Synology NAS

Has anyone got anything like this working?

It worked fine on the Superhub2 but not on Superhub3.

Spoken to tech support who assure me it should work and the PPTP pass-through etc. is already enabled on the Superhub3.

Spent 40 minutes talking to various support people today who either said it should work, or they can't help me any further.

Be interested to know if anyone has got their VPN working, PPTP, or LTPSec

thanks

 

 

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Re: VPN, Superhub3 and Synology NAS

Hi petevick,

 

Thanks for taking the time to post on the community.

 

My apologies you are having an issue with connecting to a VPN.

 

Within the Hub 3 settings, make sure that all options under Firewall have been selected.

 

Are you able to try the VPN connection whilst the Hub is in modem mode please to see if that will work?

 

Let us know how you get on

Sam


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petevick
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Re: VPN, Superhub3 and Synology NAS

Hi,
all options are selected - the support team took control and checked it all out.

I know I can get it working in Modem mode (probably) but I would have to buy a router to do it then which I obviously don't want to do.

This wasn't a problem until the SuperHub2 was replaced

Thanks

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Re: VPN, Superhub3 and Synology NAS

Hello petevick,

Thanks for the quick reply Smiley Happy

Apologies again about this. We might need to look into port forwarding if this problem continues. As a testing tool, you could add the IP address of your VPN connection into the DMZ rule, this will demonstrate if it's port issue.

Hope this helps,

Take care.

Heather_J

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petevick
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Re: VPN, Superhub3 and Synology NAS

Hi -  managed to get it to connect - Thanks

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