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VM WiFi error

I also have the same problem as everyone else, I do not want to call and speak to a member of your team in another country can you also re sync my equipment.  I have the full package with 200 speed which keeps cutting out causing streaming to stop and start had this problem for a long time.  Might as well go for the full hit both my tv boxes are slow pretty poor quality for the price.  Anyone have all my complaints

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