Since returning to UK from France, my phone can't access the Virgin network. A list appears with 3G, EE, Vodaphone etc, but Virgin isn't listed. My internet is working fine, but can't make calls or send texts. Please help!
Welcome to the Community Forum and thanks for your post. I'm sorry to hear that you are experiencing a problem with your network connection since returning from France.
Has this issue been resolved for you since your post?
If you are still having an issue with this, please send a private message to me so that I can look into this further for you.
Please provide the following details:
To PM me, simply:
Virgin Media Forum Team
Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help