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Katie3
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New installation on a box

So my mum and dad moved house and after ringing up and moving the virgin to the new house. We got it set up yesterday apprently its down where we live. I checked online and there is not a problem as they said. Phoned VM they said within two hours it should work its been 24hours and still no success 

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Forum Team
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Re: New installation on a box

Hi Katie3, 

 

Welcome to the forums, I am sorry to see you have been having trouble with your new install. 

 

I have tried to take a look but I have had trouble locating your details. 

 

I will pop you a PM to get some more information. Keep an eye out for the Purple Envelope, top right hand corner. 

 

Speak to you soon. 

 

Emma


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