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markyboy0072000
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Internet cuts out

For the past year or so my internet goes off intermittently, the green light just starts flashing on the router, sometimes it will come back on itself but most times i have to turn router off for about 10 mins its really annoying and my son cant get a wireless signal to his console and laptop in his room and he is only about 12 feet away?

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Re: Internet cuts out

Hi markyboy0072000,

 

Welcome to the Community!

 

Sorry to hear you've been having connection issues, especially for more than a year!

 

I've run some diagnostics and it seems the equipment is likely to be faulty. I've sent you a private message (purple envelope at the top right of your screen) so I can grab some details and sort this out for you.

 

Speak soon! Smiley Very Happy

 

Josh


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