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damo2986
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Connection Dropping Out

Wonder if anyone can assist.

Over the past month or so my internet connection has been dropping out once every so often.  More recently it has being doing it more and more.  Since Saturday it has dropped out about 10-15 times. When it drops out it lasts for about 20 or so seconds, the blue tick icon on the Superhub flashes blue and the up and down arrow icon flashes green.

My computer is wired to the Superhub and the Superhub is set up as a router with various other wired connections.

More often than not this is just a general annoyance but I do trade markets at home and when the connection drops out the potential is there for me to lose money.  Therefore I am very concerned about this.

Any assistance would be appreciated.

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Re: Connection Dropping Out

Hi damo2986,

 

Thanks for posting!

 

Sorry to hear you're having trouble with your connection.

 

I've run diagnostics on the equipment and everything is looking great at the moment. Are you still experiencing disconnections?

 

Speak soon Smiley Very Happy

 

Josh


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