Hi, I am a virgin media customer, I'd like to change the password for my broadband. I've tried calling virgin and the whole system is automated, I can never go through to actually speak to somebody. I don't have the wire I could connect to the router, and computer. Does anyone have an unautomated system I could call, or another way I can change the password for my broadband router?
Superuser 2017/18 Use Kudos to say thanks Mark answer as "helpful" only when the problem is solved Please don't send me private messages unless I ask you to. I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.