All websites, including my.virginmedia.com and the VM forums are loading extremely slowly, sometimes not at all resulting in a time out message. I have tried over wireless and Ethernet but to no avail.
Running a trace route to my company's server in the UK and seeing extreme packet loss throughout:
1 9 ms 9 ms 43 ms 192.168.0.1 2 * * * Request timed out. 3 21 ms 22 ms 15 ms bagu-core-2b-xe-131-0.network.virginmedia.net [126.96.36.199] 4 * * * Request timed out. 5 * * * Request timed out. 6 * * * Request timed out. 7 24 ms 23 ms 18 ms manc-bb-1d-ae1-0.network.virginmedia.net [188.8.131.52] 8 19 ms * 41 ms tcma-ic-2-ae0-0.network.virginmedia.net [184.108.40.206] 9 * * * Request timed out. 10 22 ms 26 ms 33 ms ae3-0.cr2.th-lon.zen.net.uk [220.127.116.11] 11 33 ms 24 ms 37 ms v177.subs.bng1.th-lon.zen.net.uk [18.104.22.168] 12 * * * Request timed out. 13 * * * Request timed out. 14 49 ms 48 ms 48 ms my.domain [my.ip]
Ping is just as bad:
Ping statistics for my.ip: Packets: Sent = 260, Received = 202, Lost = 58 (22% loss), Approximate round trip times in milli-seconds: Minimum = 43ms, Maximum = 153ms, Average = 53ms
Done a speed test via speedtest.net and getting 88Mbps down and 18Mbps up. When it runs the test, it takes at least a minute to begin, then another minute to start the download after doing the ping. It's usually quicker than that.
I have a homeworks connection @ 300Mbps and usually able to achieve over 200Mbps most days, but tonight it's proper crap.
Is there a problem? I'm in area 20.
Pingtest.net suggests there is a problem somewhere:
Thanks for the post! I am sorry to hear about your issues with broadband performance having packet loss and being slow. I apologise for any bother.
I have tested your connection from here and I noticed that there's a number of T3 time outs inside the Hubs logs, I would like to arrange for an engineer to attend and investigate this further for you.
I will send you a PM (purple envelope at the top) detailing what's required to proceed with making the booking. Please respond to me there and I'll get this all sorted for you.
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