Re: credit agreement number and security key for handset
Welcome to the community
Sorry to hear you're having some issues accessing details about your credit agreement with us.
I'm having the same issue when I follow that link for finding your details, so I'll get this reported with the team.
The information you require should have been sent to you via email, however if you still can't find it, the dedicated handset loan team can confirm the balance for you, just call us on 789 / 0345 600 0789 and we'll get you in touch with the right team.
Let me know how you get on.
Mark Y Forum Team
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