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deejay4dave
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change my number

I have new number with monthly contract phone but I want to start using my old payg number instead. Is this possible?
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deejay4dave
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Re: change my number

I just want to make this issue clear.
I had virgin payg mobile n I switched to virgin pay monthly contract with new number. I now wish to migrate payg number to monthly contract phone but 789 told me not possible!
Please help!

Kindest regards
David
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Re: change my number

Hi Dave,

 

Thanks for getting back to me.

 

Yeah there shouldn't be an issue as long as both numbers are still active the Pay as you Go number should be able to migrate to the monthly contract SIM. If the Pay as you go number was cancelled and the contract activated on this SIM with a new number then you would not be able to migrate it.

 

Basically if you can still log into Your Account under the old Pay as you go SIM then this is still active so available to be moved to the contract phone. 

 

Hope this helps.

 

Many thanks

 

 

 

 

Stephen_B
Community Moderator

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deejay4dave
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Re: change my number

Hi Stephen.
Thanx for replying.
Yeah both numbers are still active n under my name. I would have thought it simple process, so ill try them again with new info.
Thanks again for u time.
Will let u know how I get on.

Regards
David.
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Re: change my number

HI David,

 

I was wondering how you got on changing your number.

 

Did you manage to get this sorted?

 

Let me know if you need anything.

 

many thanks.

 

 

 

Stephen_B
Community Moderator

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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