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Tonyt007
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Upgrade phone

Hi there I tried upgrading my mobile but I was refused because of my credit check I would like to know why because I got in contact with my bank and they told me that my credit history is fine and also I have been with virgin for a number of years
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Superuser
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Re: Upgrade phone

Hi Tonyt007,

 

your post is like many on this forum Smiley Sad

The best advice seems to be to contact the address below:

Consumer Underwriting Services
Virgin Media
Eagle Court,
Coventry Road,
Birmingham
B26 3RZ

Or: creditfileamendments@virginmedia.co.uk

 

AlexKid :-)

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Answered your question? > click 'Mark as Helpful Answer' also.

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