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ycwkpp898
Up to speed
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Recent Usage not working

I have tried for the last few days and still can not get to see recent usage. I was suppost to have credits on my account and my bill was done yesterday but it doesn't show any credits. 

 

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backtothefuture
Fibre optic
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Re: Recent Usage not working

It sounds as though the credits haven't yet been applied.  I've had credits applied to my account previously and they normally show up within 24-48 hours.

If it has been a couple of days since you were told they had been applied it sounds as though something may have gone wrong.  It would be worth you giving them a call back or trying the Live Chat service on the Virgin Media website.

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