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Egyptgal
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Mobile contract ended ,where is refund you have promised twice now ?!

After numerous calls about money owed and promises why have I still not had a refund ? I was last told 7/10 days and that payment had gone through and was authorised . As this is the second time I have been told this  I'm beginning to think it isn't going to happen and as you billed this months to come out on 16th which I was assured you had also  cancelled will be absolutely furious if that does get taken ! I have a recording of my last conversation with your advisor as proof of what was said as no one seems to do what they say they will . 

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Forum Team
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Re: Mobile contract ended ,where is refund you have promised twice now ?!

Hi Egyptgal

Welcome to the community and thanks for taking the time to post.

I am deeply sorry for the experience you have had regarding the missing refund.

I would like to take a look at this for you, so have sent you a PM with further details.

Looking forward to hearing from you.

Thanks

Liam_T
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