Had the techs in our street this week upgrading equipment. Pulled all services without notice. Whan I spoke to them they were very helpful. Unlike phone support who stated no works were being undertaken.
guys on the street said as my wife is visually impaired we can request priority status. Any one know how we go about this.
Thanks for taking the time to get in touch with us abour the priority repair option for customers
As has been mentioned by the community, this applies to landline faults only and can be registered for if you contact us via 0345 454 1111 or 150, or by chatting to our teams via Webchat .
We need to get the account registered as a priority account for you and your wife and we will arrange to send the forms out that you send back to us for us to do this once you get in in touch with the teams.
Please let us know if you need anything else, we're happy to help
Hello I have sent my priority service to my medical practice but the Doctor did not put all my medical details. He only put Fibromyalgia. It was not even a free service and I had to pay for it. I have other documents stating my other medical conditions could I use them as further evidence with my form. I have a telecare monitor machine which is connected my telephone which my Doctor is not aware of as I got through Social services to monitor my automated medication machine. Please can you tell me what address should I send my form or can I scan and send it by email. Thank you.