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get rid of our tv package.

Hi, we will have to get rid of our tv package but would like to keep the broadband and phone. Can you tell me what difference it will make to our monthly bill please.

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Re: get rid of our tv package.

Such account matters aren't discussed here by the staff.

You'll need to discuss it with customer services. So pop a quick call into 150 from a VM phone / 0345 454 1111 from any phone -> Option 1 -> Verify your details when prompted for them -> Option 4 -> Option 2.

Or ask via the Webchat's account and billing option between 8AM to 8PM M-F and 9AM to 5PM Sa. Do so from a desktop or laptop. Go with the Account and Billing option -> My Broadband, TV and Home phone -> Chat online. If the agents are busy, keep reloading the page every three minutes and check again, repeatedly - until you get through to an agent.

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Any opinions expressed by myself are entirely my own and do not represent Virgin Media in any way.
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Re: get rid of our tv package.

Thank you, I will do that shortly.

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